selirPrivacy Policy
This page describes what we collect when you use selir and how we keep that data protected. When you open an account, deposit funds, or place a bet on our platform, we collect personal information. We use that information to verify your identity, process your transactions, and comply with anti-money-laundering regulations.
We at selir take data protection seriously. Your information is encrypted, stored securely, and never sold to third parties. We only share your data with payment processors, banks, and regulatory authorities when required by law.
This policy explains what we collect, how we use it, and your rights regarding your data.
What Data We Collect on selir
We collect information in several ways. When you open an account, we ask for your name, email address, phone number, and date of birth. We use this information to verify your identity and create your account.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records. These records show the amount, date, and payment method. We use this information to process your deposit and comply with financial regulations.
When you place bets on Liga 1, Piala AFF, Piala Indonesia, Champions League, or other football markets, we record your wagers. We also log your activity on live-dealer tables, slot games, and esports markets. This information helps us detect fraud and resolve disputes.
We collect technical information about your device and internet connection — your IP address, browser type, and operating system. We use this to prevent fraud, improve our platform, and troubleshoot technical issues.
We collect only what we need
We do not ask for unnecessary personal information. Every field on our registration form serves a specific purpose — account verification, fraud prevention, or regulatory compliance.
How We Use Your Data on selir
We use your data for the following purposes:
- Account verification: We verify your identity before processing your first withdrawal. We compare your account details against your deposit records.
- Transaction processing: We use your payment information to process deposits and withdrawals. Your bank or payment provider also receives this information to complete the transaction.
- Fraud prevention: We analyze your account activity to detect suspicious patterns. If we suspect fraud, we may freeze your account pending investigation.
- Regulatory compliance: We are required by law to collect and retain certain information. We share this information with regulatory authorities if requested.
- Customer support: We use your contact information to respond to your inquiries and resolve disputes.
- Platform improvement: We analyze usage patterns to improve our platform, fix bugs, and develop new features.
Third-Party Data Processors
We work with third-party processors to operate selir. These processors include payment gateways, banks, and hosting providers. We share your data with these processors only to the extent necessary to provide our service.
Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using selir, you consent to this transfer. We ensure that all processors follow data protection standards equivalent to our own.
How Long We Keep Your Data
We retain your account information for as long as your account is active. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and resolve any disputes that may arise.
Your bet history, deposit records, and withdrawal records are retained indefinitely. This allows you to review your account activity at any time and helps us investigate disputes or suspected fraud.
Your Rights Regarding Your Data on selir
You have the right to access your personal data. You can view your account information, bet history, and transaction records by logging into your selir account at any time.
You have the right to request correction of inaccurate data. If you believe any information in your account is incorrect, contact our support team and we will update it.
You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain certain information if required by law or to resolve outstanding disputes.
Cookies and Tracking Technologies
We use cookies to remember your login information and preferences. Cookies are small files stored on your device. They help us provide a seamless experience when you return to selir.
You can disable cookies in your browser settings, but doing so may affect your ability to use selir. We do not use cookies to track your activity outside our platform.
Data Security on selir
We protect your data using SSL encryption (the same technology used in online banking). Your login credentials, payment information, and personal details are encrypted in transit and at rest.
Our staff have access to your data only when necessary to provide customer support or investigate disputes. We do not share your password with anyone, and we do not store it in plain text.
While we implement strong security measures, no system is completely secure. We cannot guarantee that your data will never be compromised. If we detect a security breach, we will notify you promptly.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your data, contact our support team. We are available via email and live chat in English. Our team responds to privacy inquiries within a reasonable timeframe.
If you believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.
Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our platform. Your continued use of selir after such changes constitutes your acceptance of the updated policy.
We at selir are committed to protecting your privacy and handling your data responsibly. Your information is secure, encrypted, and used only for the purposes described in this policy. If you have any concerns about how we handle your data, contact our support team.